Mobile Phone Solutions is committed to providing exceptional customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return policy.
Eligibility for Returns
- Timeframe: Items must be returned within 30 days from the date of purchase.
- Condition: Items must be in their original condition, unused, and in their original packaging.
- Defective or Damaged Items: If the item you received is defective or damaged, please contact our customer support within 7 days of delivery. We will provide instructions for returning the item and processing a replacement or refund.
Return Process
- Contact Customer Support: Please contact our customer support team at [Phone number] or [Email address] to initiate a return. Provide your order number and reason for the return.
- Obtain Return Authorization: Our customer support representative will provide you with a Return Authorization Number (RA).
- Package the Item: Carefully repack the item in its original packaging, including all accessories and documentation.
- Include RA Number: Clearly write the RA number on the outside of the package.
- Ship the Item: You are responsible for the shipping costs associated with returning the item. We recommend using a trackable shipping method to ensure safe delivery. 1. www.sanniitee.com www.sanniitee.com
Refunds and Exchanges
- Refunds: Once we receive your returned item and verify its condition, we will process a refund to your original payment method. Please allow 3-5 business days for the refund to appear on your statement.
- Exchanges: If you would like to exchange an item for a different size, color, or model, please contact our customer support to arrange a return and exchange. 1. www.cargoeq.com www.cargoeq.com
Non-Returnable Items
- Custom Orders: Customized items cannot be returned.
- Gift Cards: Gift cards are non-refundable.
Please note: This return policy is subject to change. We encourage you to review our website for the most up-to-date information.
By placing an order with Mobile Phone Solutions, you agree to these terms and conditions.